The quality of not being influenced by personal feelings or opinions; lack of personal connection or involvement.
The impersonality of the automated customer service system frustrated many users who preferred speaking to a real person.
The state or quality of being impersonal or lacking human warmth or individuality.
The impersonality of the large corporation made employees feel like just another number.
The quality of a grammatical or linguistic construction that does not specify an agent or person, typically employing dummy subjects such as "it" or "there".
"It seems that the meeting is canceled" illustrates the impersonality common in English judgment expressions.