A business or organization established to provide a particular service, typically one that involves organizing transactions between two other parties.

The travel agency helped us book our flights and accommodations for the trip.

An action or intervention, especially such as to produce a particular effect.

The agency of the wind eroded the rocks over centuries.

A government department or similar organization responsible for a specific function.

The Environmental Protection Agency regulates the emissions of pollutants into the air.

The capacity of individuals to act independently and make their own free choices.

The novel explores the theme of personal agency in the face of societal constraints.

agencyadjective

Relating to, provided by, or connected with an agency, especially a business or government organization acting on behalf of others.

Agency staff were sent to assist with the emergency response.