Indeed, they make up one-third of the list of “golden” descriptors, making this dimension the one contributing the most to the highest quartile in the overall rele-vance ranking.
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User Experience + Artificial Intelligence: Assessing the Qualities of AI-infused Systems
This study develops a method for evaluating the user experience of systems that incorporate artificial intelligence. It examines existing approaches, validates the AIXE evaluation scale and applies it to domestic smart speakers.